Wednesday, 24 July 2013

Week 23 Activity 9


Table 3: Comparing ‘Ann Other’ Bales’s analysis by hand and by OpenMentor
Bales’s categories
Total number of comments categorised by hand
Total number of comments categorised by OpenMentor
Positive reactions
A1 Shows solidarity
A2 Shows tension release
A3 Shows agreement


Attempted answers
B1 Gives suggestion
B2 Gives opinion
B3 Gives information
12
7
Questions
C1 Asks for information
C2 Asks for opinion
C3 Asks for suggestion
1
0
Negative reactions
D1 Shows disagreement
D2 Shows tension
D3 Shows antagonism
6
1

Both Open Mentor and myself have no Category A categorisations.
OM only seems to pick up some of the comments.
Each category, B, C, and D, shows differences between OM and myself – quite material.
I think OM is fine as a quick piece of broad feedback to give a tutor a sense of the type and number of comments being made, but its use as a tool presupposes that the tutor already has good feedback skills – so I wouldn’t use OM as a tool for teaching tutors how to give better feedback. OM’s categorisations are not necessarily the same as a tutor’s would be, and a tutor’s view of the right balance of A,B,C and D comments for a specific student could be very different from OM’s.